1. Introduction
Welcome to Publish King (“we,” “our,” “us”). We are committed to protecting your privacy and handling your personal data in an open and transparent manner. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website https://publishking.com.my and use our services to purchase music albums, movies, ebooks, and religious media.
This policy is formulated in accordance with Malaysia’s Personal Data Protection Act 2010 (PDPA). By using our website and services, you consent to the practices described in this policy.
2. Collection of Personal Data
We may collect the following types of personal data from you:
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Personal Identifiers: Name, identification number (NRIC/Passport number, if required for high-value transactions), date of birth.
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Contact Information: Billing and delivery address, email address, telephone number.
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Payment Information: Credit/debit card details, bank account information, and transaction history. Please note that we use secured third-party payment gateways, and we do not store your full payment card details on our servers.
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Technical Information: IP address, browser type, operating system, device information, and cookies when you browse our site.
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Preferences: Your purchase history, product interests, and communication preferences.
3. Purposes for Data Collection and Processing (The “Why”)
We use your personal data for the following purposes:
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Primary Purpose: To process and fulfill your orders, including delivery of physical USBs and managing digital access.
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Customer Service: To manage your account, provide customer support, and handle returns or complaints.
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Payment Processing: To complete financial transactions and prevent fraud.
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Marketing and Promotions: To inform you about new products, special offers, and updates that may be of interest to you, but only if you have given your explicit consent. You can opt-out at any time.
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Legal and Regulatory Compliance: To comply with applicable laws, regulations, and court orders.
4. Disclosure of Personal Data
We may disclose your personal data to third parties only under these circumstances:
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Service Providers: To our logistics partners for delivery, IT service providers for hosting, and payment gateways for transaction processing. These parties are contractually bound to protect your data.
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Legal Obligations: Where required by law, regulation, or legal process.
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Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets (you will be notified via email).
We will not sell or rent your personal data to third parties for their marketing purposes.
5. Cookies and Tracking Technologies
Our website uses “cookies” to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These include encryption, secure socket layer (SSL) technology, and access controls.
7. Your Rights Under the PDPA
As a data subject, you have the following rights:
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Right of Access: You can request access to the personal data we hold about you.
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Right of Correction: You can request correction of any inaccurate or incomplete personal data.
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Right to Withdraw Consent: You may withdraw your consent to our processing of your data for marketing purposes at any time.
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Right to Limit Processing: You can request us to limit the processing of your personal data.
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Right to be Informed: You have the right to be informed about how your data is being used, as outlined in this policy.
To exercise any of these rights, please contact us using the details in Section 10.
8. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
9. Transfer of Data Outside Malaysia
Your data is processed within Malaysia. Should we need to transfer your data internationally, we will ensure the recipient country provides a comparable level of data protection as required by the PDPA.
10. Contact Us
If you have any questions about this Privacy Policy, wish to exercise your rights, or wish to make a complaint, please contact our Data Protection Officer:
Email: dpo@publishking.com.my
Address: 3-3A-5, Kompleks Kantonmen Prima, No.698, Jalan Ipoh, 51200 Kuala Lumpur
11. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Revised” date. We encourage you to review this policy periodically.